With the cost of customer acquisition rising, banks from around the world has turned up the heat on better retention strategies and customer re-activation strategies across their different banking services. In this session, we’ll learn how consultants to different financial banks in Indonesia use machine learning to help banks reduce churns, improve activation and identify cross-selling opportunities.
Combining industrial-grade tools with machine learning, the instructors will present a host of case studies that are tailored to professionals in the financial industry. The session will end with a lively discussion and commentary on the new age of financial services: micro-loan services, automated risk management, financial counter-fraud, progressive insurance pricing etc.
Intelligence is the ability to adapt to change. ~ Stephen Hawking, Physicist